Objective:
SUMMARY
WORK EXPERIENCE
PT Astragraphia, Tbk. May 2000 (Present)
Helpdesk Services, Domain Controller and Exchange server Administrator at VICO Indonesia Out Sourcing Project. VICO Indonesia is International Oil and Gas Company which has main field at East-Kalimantan.
1. Helpdesk Services
Reporting to Helpdesk Manager and Project Manager, the responsibility is to:
Develop Helpdesk team.
o Coordinating and assignment 4 help desk team operated at 3 users site.
o These team technically backed-up by technical support engineers.
Support procedures.
o Handle a call, escalatin
Position:
System Administrator, IT Staff, Management Trainee.
Salary:
Rp. 3.000.000 - Rp. 5.000.000
Over than three years experience in Information Technology field including Consulting, Administering and supporting customers. Excellent skills in technical documentation, designing, sizing and communicating with customers. Good team worker, fast-learner and easy-going person.